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Customer Data
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Distributor Constructor/Promoter Installer/Plumber Final Costumer
Intervention's Address

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Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Burma (Myanmar) Burundi Cambodia Cameroon Canada Cape Verde Central African Republic Chad Chile China Colombia Comoros Congo Costa Rica Croatia Cuba Cyprus Czech Republic Democratic Republic of Congo Denmark Djibouti Dominica Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France Gabon Gambia Georgia Germany Ghana Greece Grenada Guatemala Guinea Guinea-Bissau Guyana Haiti Honduras Hungary Iceland India Indonesia Iran Iraq Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, North Korea, South Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mexico Micronesia Moldova Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Qatar Romania Russian Federation Rwanda Saint Kitts and Nevis Saint Lucia Saint Vincent and the Grenadines Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Sudan Spain Sri Lanka Sudan Suriname Swaziland Sweden Switzerland Syria Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Vatican City Venezuela Vietnam Yemen Zambia Zimbabwe
Product Data

Product Family *

AQUA URINOL BLINK BLINK II BLINK URINOL BOUND CLASSIC DIAMANTE E-AQUA EASY DUAL ELECTRA I ELECTRA II ELECTRA III eLINE GIADA GIDI GLAM GLASSY GLOBE GLOBE URINOL INO-X02 INO-X06 IPLATE KARISMA LESS IS MORE METAL MOON NARROW OCEANIA OCEANIA MIA ORIENTE PLAIN RIA RIVER SALINA SEAMLESS SLIM SM15 SM15 URINOL STREAM TREND TRIBE TRUMPET
OLI74 OLI80 OLI120 QUADRA EXPERT BETTER DIAMANTE GIADA
Fixed To The Floor Suspended Toilet
1 2 3 4 5 6 7 8 9 10 >10
- The cistern is not filling with water - The cistern is constantly running water - The electronic flush plate of my in-wall cistern does not work - Blockage in the toilet discharge tube - Other
OLISTYLE ONIX PLUS QUARZO TIPO TOPAZIO TOPAZIO DD TURCHESE ZAFFIRO DD
1 2 3 4 5 6 7 8 9 10 >10
- The cistern is not filling with water - The cistern is constantly running water - Blockage in the toilet discharge tube - Loose Flush Button - Other
QR-INOX SEAL BOX
Fixed To The Floor Suspended Toilet
1 2 3 4 5 6 7 8 9 10 >10
- The cistern is not filling with water - The cistern is constantly running water - Blockage in the toilet discharge tube - Electronic/No Touch flush plate does not work - Other
Fixed To The Floor Suspended Toilet
1 2 3 4 5 6 7 8 9 10 >10
Attachments

In order to process your request efficiently and quickly, we need the purchase documents and/or a picture of the product, including the damage. Thank you for your cooperation.

If your attachments exceed the 10mb limit, send those files to sat@oli-world.com
Assistance Type

Please, pay attention that, in case of a On Site intervention, in which the product is no longer under warranty or in case that the malfunction is due to misuse, there will be costs related to the intervention (displacement and labour) and eventually materials necessary for the repair, which must be borne by the contact person at the end of the intervention.

(1) For warranty purposes, the date of the sales invoice to the final customer should be considered or the date of the registration of the house, in the case of a new house, regardless of the manufacturing date of the article or sales date to the resellers � attach a scan of the document.

RGPD

I consent OLI, Sistemas Sanitários S.A., processing the data I have provided above beyond my contact for the purposes of market research, advertising and analysis and to inform me about current offers, services, innovations, campaigns and tips from the field of sanitary system products using the following contact details I have provided:

I can revoke this consent at any time - totally or partially - from OLI, Sistemas Sanitários S.A., with effect for the future, in particular via the contact details provided.
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How to identify the cistern and date of manufacture?

In-Wall Cistern
In-Wall Cistern
1- Remove the flush plate;
2- Check the name and date on the label inside the tank.

How to identify the date of manufacture?

Exposed Flush Cistern
Exposed Flush Cistern
1- Remove the cover of the cistern;
2- Check the date on the label inside the tank.

How to identify the date of manufacture of the cistern?

Sanitary Module
Sanitary Module
1- Open the glass panel by inserting two keys into the upper side holes;
2- Check the date on the label inside the cistern.